Cloud Web Dashboard is sporadically unavailable

Resolved

Operational

Started 2 months ago Lasted about 3 hours

Affected

Management Console

Updates

Resolved
February 26, 2024 at 8:16 PM
Resolved
February 26, 2024 at 8:16 PM
This incident has been resolved.
Monitoring
February 26, 2024 at 7:03 PM
Monitoring
February 26, 2024 at 7:03 PM
We implemented a fix and are currently monitoring the result.
Identified
February 26, 2024 at 4:55 PM
Identified
February 26, 2024 at 4:55 PM
We're having brief blips in the Cloud Dashboard Web UI, returning HTTP 500s.
We've identified the root cause of the issue, and have temporary mitigations in place, while we work on the fix.
The issue only affects the web admin console, and does NOT affect any running clusters. So search queries, writes etc to the cluster hostnames are working as usual without any issues.