Infrastructure issue in London region

Resolved

Partial outage

Started 11 months ago Lasted about 1 hour

Affected

Cluster Regions

London

Updates

Resolved
May 24, 2023 at 9:29 PM
Resolved
May 24, 2023 at 9:29 PM
This incident has been resolved.
Monitoring
May 24, 2023 at 9:09 PM
Monitoring
May 24, 2023 at 9:09 PM
All affected nodes have recovered and we're continuing to monitor the situation.
Identified
May 24, 2023 at 8:30 PM
Identified
May 24, 2023 at 8:30 PM
One of the data centers in our London region has underlying infrastructure issues.

Clusters that have High Availability turned ON are unaffected by this issue as the other nodes in the cluster in other data centers are continuing to service traffic.

But clusters with High Availability turned OFF, that are running a single node in this particular data-center in London are currently inaccessible, while the infrastructure recovers.